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Delivery Information

Payment:

You can pay by credit card or debit card for safe, easy and fast payment when you shop from Avrupayakasi.com. You can also pay by cash, credit card or debit card when your cargo arrives at your door with the payment option at the door. SSL Certificate is used to ensure the security of the information transmitted with 128 bit encryption in the payments you make through the site. 3D Secure system is used for your credit card and debit card transactions. 3D Secure is an identity verification system developed by card companies to ensure the security of online shopping.

Installment:

After completing the ATM / Debit Card or credit card information requested from you, you can view the installment options offered by your bank on the payment screen, and make your installment payment by selecting the installment amount you want. Installment is not valid for payment at the door.

Shipping company:

All kinds of transportation transactions made from our site are only permitted by Avrupa Yakası Mağazacılık Tic. Ltd. Şti. with the cargo companies determined by. European Side Mağazacılık Tic. Ltd. Şti. Domestic shipments are made by Sürat Kargo, PTT Cargo or ByExpress Cargo. All our members who order from our website benefit from special agreements made. For transactions such as returns and replacements, the transportation fee is paid by Avrupayakasi.com. All transportation charges incurred due to the fault of our business are covered by www.avrupayakasi.com.

Shipping Times:

All kinds of transportation from our site are made only with the courier companies determined by www.avrupayakasi.com and the delivery times are determined by the cargo company / s. Our site is only obliged to inform the time of delivery. Your orders will be delivered to cargo within 1-3 business days. These periods may change if special conditions occur unintentionally. European Side Mağazacılık Tic. Ltd. Şti. It is in Samsun. All calculations should be calculated in business days. Saturday, Sunday and holidays should not be used when calculating the time. If you do not receive the cargo within 3 days after you receive the message that your order has been sent, you can send an e-mail to [email protected] and let us track your cargo. If you do not inform us within 7 business days that your cargo has not reached you, our responsibility for shipping ends. At the end of this period, the responsibility is between the cargo company and the buyer.

Cargo Security:

All your orders are insured by the contracted shipping company. In order for the insurance to be valid, it must be opened in front of the cargo officer when you receive your order. If the product is damaged, he should report and make a copy. Do not take delivery of damaged cargo. Otherwise, your order will be considered sent. If you are in doubt, you can also call +90 850 550 55 34 to get information from the authorities. Cargo Control: When the package reaches you, check if it is physically damaged. Be sure to check the crushed, torn, opened packages by opening them in the company of the cargo authority. When an unexpected situation occurs, do not take delivery of the package and have the cargo authority determined with a report and demand that it be covered by the insurance.