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You can easily exchange and return within 15 days from the date of delivery.

How do I Exchange or Return?

Together with the invoice, you can send the product to us free of charge within 14 days by specifying the agreement number 100426282 with PTT KARGO, agreement number of SÜRAT KARGO 1285829694 as counter-paid. When the product reaches our company, our team will call you and process your request.Exchange / Return Conditions:

The product you will exchange / return must be undamaged, unused and not damaged as a result of usage error.

If the products reach us in a used, worn, or washed condition, we may have to send them back to you. In this case, no change or refund will be made.

You need to exchange / return the product / products you want to change / return with complete invoice.

*For the underwear, cosmetics category, the exchange / return of disposable products and products that deteriorate rapidly or are likely to expire are not accepted.

For orders made by debit / credit card, the refund will be made to the card you made the payment.

Return address:Kirazlık Mh. 1504 Sk. No: 11-13D, 55030 Tekkeköy / Samsun